Lesson 10: Certification Completion and Next Steps
10
Certification Completion and Next Steps
10
Questions
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Collect Your CertificateReturn Ambassador Dashboardquestion
2
Which of the following is not part of the 4 distinctive brands and partners that comprise our 650+ participating hotels?
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Preferred Hotels & Resorts
Legend
Beyond Green
question
3
What are the three I Prefer Member Tiers, listed in the correct order from entry to top tier?
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Silver, Titanium, Gold
Gold, Platinum, Titanium
Silver, Gold, Titanium
question
4
Which of the following is an I Prefer benefit that must be offered to all Members?
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Complimentary bottled water
Daily breakfast for two
Early check-in/late check-out, subject to availability
question
5
Which applies to I Prefer Reward Certificates?
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No expiration date
Can be used on pre-paid reservations
Guest can receive cash back if spend is less than Reward Certificate amount
question
7
Which resource can be used to determine when I Prefer Members are arriving at your hotel?
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Pre-Arrival Email
Member Enrollment Report
Stay and Point Report
question
12
How can you access your I Prefer Member Satisfaction Surveys?
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PreferredNet
Scorecard
Via the unique link provided monthly by the I Prefer Team
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