This report displays Member stays and how many points the Member earned for the stay. This includes points awarded automatically by Preferred Hotel Group and manually by the hotel.

This is a quick step-by-step resource that explains how associates can redeem and verify reward certificates plus provides Best Practices.

This step-by-step resource shows associates how to complete individual enrollments via Profectus plus provides Best Practices.

This resource explains how to perform a member search plus Best Practices.

This resource provides step-by-step instructions on how associates can validate and redeem I Prefer eGift cards presented by guests.

This resource provides a guide to awarding Stay and Non-Stay points to members along with Best Practices to ensure procedural accuracy.